Refund policy

At TheBagsHub, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.

  • The item must be returned with its original packaging, tags, and accessories (if applicable).

  • Proof of purchase or your order number is required.

Non-Returnable Items

The following items cannot be returned:

  • Products that have been used, damaged, or altered after delivery.

  • Items returned without original packaging or tags.

  • Products marked as final sale or non-returnable.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed using your original payment method or another mutually agreed method. Processing times may vary depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

TheBagsHub
Website: https://thebagshub.com
Email: info@thebagshub.com
Phone: +92 325 8148174
Address: Moon Market, Allama Iqbal Town, Lahore